TROUBLESHOOTING
Fix it fast.
Start with the symptom, then work down the list.
Game will not load
- Refresh the page.
- Try a private/incognito tab.
- Disable extensions that block scripts or frames.
- Check your connection and wait for the game assets to finish loading.
- If only one game fails, return to the library and try another game.
Controls do not work
- Click or tap the game once so it has focus.
- Try the keyboard controls shown by the game.
- On mobile, use the game's touch controls when provided.
- Reload if a previous tab left keyboard focus in another element.
Lag or low FPS
- Close unnecessary tabs and apps.
- Lower the game's graphics settings if available.
- Keep the device cool and connected to power when appropriate.
- Try another browser if the problem is browser-specific.
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